Riverwalk hotel with 2 restaurants and a coffee shop This hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services. Housekeeping is available on request. The Swan - A Colombo Edition Hotel offers 5 accommodations with safes and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with digital channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.
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Amenities
Parking
Designated Smoking Area
TV
Balcony/Terrace
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm early check-in fee: gbp 25 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am express check-out available late check-out fee: gbp 25 late check-out subject to availability
Child Policy
Children are welcome.
Payment Policy
Early check-in fee: gbp 25 (subject to availability) late check-out fee: gbp 25 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash
Reviews
Olive
Oct 11, 2025 12:54:22 AM
Review Score:
8
Summary: Good size room with lovely view over the river. We had dinner served in the room with was helpful. The staff were very nice. The room had not been full serviced before our arrival as there were two empty teabag packets in the stand. We had the room serviced the next day in order to have that replenished. The carpet has a lot of stains and desperately requires shampooing. Could also benefit from a new mattress. Overall we enjoyed our stay in a lovely location , and admitted it was a fairly late booking, we probably found what we paid quite high for two nights at this time of year.b
See All Reviews
Reviews
Olive
Oct 11, 2025 12:54:22 AM
Review Score:
8
Summary: Good size room with lovely view over the river. We had dinner served in the room with was helpful. The staff were very nice. The room had not been full serviced before our arrival as there were two empty teabag packets in the stand. We had the room serviced the next day in order to have that replenished. The carpet has a lot of stains and desperately requires shampooing. Could also benefit from a new mattress. Overall we enjoyed our stay in a lovely location , and admitted it was a fairly late booking, we probably found what we paid quite high for two nights at this time of year.b
Paul
Aug 26, 2025 01:33:58 AM
Review Score:
8
Summary: The room was lovely and looked onto the river with a balcony
The bathroom was tight a big shower though the door hung off a bit
Adrian
Aug 18, 2025 09:55:07 PM
Review Score:
8
Summary: Evening meal was good wholesome food and very enjoyable. There was no breakfast service available which was disappointing.
Ann
Aug 8, 2025 05:35:29 PM
Review Score:
8
Summary: It was beautiful waking up and seeing the boats on the river, very quiet and lovely staff.
Stephanie
Jul 28, 2025 07:23:13 PM
Review Score:
10
Summary: Place was absolutely lovely, booked last minute! Beautiful views and walks, friendly and helpful service! Slept amazing, bed was really comfortable and the shower was lovely and relaxing! We will be staying again!
Nicola
Jul 13, 2025 05:25:08 PM
Review Score:
10
Summary: Stummbled across The Swan on a ramdom drive in Ely.
The staff are very welcoming, took us to our room which was clean, spacious and inviting, the room was over looking a canal, which made it feel tranquil when sitting on the balcony in the morning drinking tea, in the robes provided.
The bed was comfy, decent size walk in shower room too.
Had an ibiza themed night when we stayed, so decent music.
Would stay again.
Mark
Jul 11, 2025 07:10:42 PM
Review Score:
10
Summary: A warm welcome, a quick check-in without any fuss & a comfortable room with views across the river. Good to meet and chat with Prasad and his lovely family when we left in the morning. Sadly we didn't eat here but we'll be back to put this right in the future
Megan
May 25, 2025 08:29:30 PM
Review Score:
10
Summary: Room was clean and comfy.
Andrew j
Apr 29, 2025 04:03:20 PM
Review Score:
8
Summary: Great relaxing location, room overlooking the river. Had a good dinner with a few pints!