Phoenix Hotel Liverpool | Hotel in Liverpool

| 7.7 (1781 Reviews) |  3 Bathrooms  10 Guests
Kirkdale Hotel | Phoenix Hotel Liverpool

Hotel in Kirkdale, Liverpool

Located in Liverpool and within a 18-minute walk of Anfield, Phoenix Hotel Liverpool features a bar, non-smoking rooms, and free WiFi throughout the property. This 4-star hotel offers luggage storage space. Staff on site can arrange a shuttle service. All guest rooms in the hotel are equipped with a TV and free toiletries. Lime Street Train Station is 1.7 miles from Phoenix Hotel Liverpool, while Royal Court Theatre is 1.8 miles away. Liverpool John Lennon Airport is 9.3 miles from the property.

Phoenix Hotel Liverpool is located in Liverpool.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Transportation/Shuttle, Security/Safety, and several others. This is a 4 star rated property and has over 1781 reviews with the average score of 7.7 . Coming to Liverpool and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this place in Liverpool. These details are authentic, as they are provided by our partner, booking.com.

This Phoenix Hotel Liverpool in Liverpool is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Phoenix Hotel Liverpool”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Sports/Activities
Fireplace/Heating
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Breakfast in the room
  • Bar
  • Wine/Champagne
Parking
  • Free parking
  • Parking
  • Parking on site
Activities
  • Live music/Performance
  • Live sports events (broadcast)
General
  • Family rooms
  • Wifi in all areas
  • Smoke-free property
  • Heating
Guest Services
  • Baggage storage
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Shuttle service
  • Express check-in/out
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • First aid kits available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Acceptance of terms and conditions – upon booking your room you will be deemed to have accepted these terms and conditions. a further copy will be provided on check in, for purposes of identification verification – the card used to pay for your stay must be presented on check in. photographic id is also requested, acceptable forms of id are: passport, drivers license, id card, if you are unable to provide identification the phenix hotel liverpool reserve the right to refuse access to the room.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8
Location:
8.01
Staff:
8.78
Facilities:
7.64
Comfort:
8.15
Cleanliness:
8.18
Binsley
Feb 1, 2026 08:00:00 AM
Review Score:   5
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: That is was within walking distance to Anfield Stadium
Negative: Paid £236 for one night, which set expectations fairly high, but unfortunately the experience was extremely disappointing from start to finish. We arrived at 12pm and the lady at reception checked us in, advising that the room wouldn’t be ready until 3pm, which we fully accepted. We went out into Liverpool and returned at 3:30pm to collect our key card. When we opened the door to the room, we were shocked to find it clearly had not been cleaned. The bed was unmade, the bedding had not been changed, and the room was in an unacceptable state. Surely hotel staff should know whether a room is actually ready before issuing key cards!! We informed the staff member on the bar, who did offer an apology, however it felt dismissive and as though the situation didn’t really matter, followed by being told it would be “about half an hour” before it was dealt with. Other issues continued throughout the stay. There were no spoons on the tray for making hot drinks, no wardrobe or space to hang clothes, (good job we were only stopping 1 night!!.) The room was directly above the beer garden, and as it was just after a Liverpool v Newcastle match (4–1 result), there was extremely loud, drunken behaviour until nearly midnight. On top of that, the soundproofing was extremely poor — we could hear every word from neighbouring rooms, and the creaking floorboards were constant. We certainly won’t be returning, which is a shame as the location is very convenient for attending football matches. Unfortunately, convenience alone does not make up for the lack of cleanliness, poor communication, and overall disregard for guest comfort. Certainly not worth £236 for one night.
Summary: Won't be back
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Bathtub or shower

Media & Technology

TV

Living Area

Desk

General

Smoke Alarm, Carpeted, Key card access, Heating

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Room Amenities

Socket near the bed
Deluxe Double Room
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed
Deluxe Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Bathtub or shower

Media & Technology

TV

Living Area

Desk

General

Smoke Alarm, Carpeted, Key card access, Heating

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Room Amenities

Socket near the bed
Superior Quadruple Room
Room Type: Quad
Room Size: 26 m2
2 Queen bed(s) Bed
Superior Quadruple Room

Bathroom

Shower, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Bathtub or shower

Media & Technology

TV

General

Smoke Alarm, Carpeted, Key card access, Heating

Bedroom

Linens

Room Amenities

Socket near the bed
Economy Double Room with No Window
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed

Bathroom

Shower, Towels, Free toiletries, Hairdryer, Bathtub or shower

Media & Technology

TV

Bedroom

Linens

General

Key card access
Check Hotel Availability
Nightly rates from:
USD118
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