New Continental Hotel; Sure Hotel Collection by Best Western | Hotel in Plymouth

| 8.0 (2660 Reviews) | 1 Bathroom 31 Guests

Plymouth Hotel | New Continental Hotel; Sure Hotel Collection by Best Western

Hotel in Plymouth

Plymouth’s largest independent hotel, New Continental Hotel; Sure Hotel Collection by Best Western is ideally located in the heart of the city. It offers an on-site leisure complex and a brasserie restaurant. Rooms atNew Continental Hotel; Sure Hotel Collection by Best Western feature contemporary design, a TV, and spacious private bathrooms. Guests can also make use of a hairdryer and facilities for making tea and coffee. The hotel’s leisure center offers an indoor swimming pool, steam room, and sauna. There is also a solarium and a modern, fully equipped gym. Guests can enjoy British cuisine with a European influence at Steve’s Brasserie, with food made from local produce. The Roma Bar provides a quiet lounge area with a range of drinks and hot snacks on offer. The hotel is adjacent to Plymouth Pavilions, and Plymouth Hoe is less than 10 minutes’ walk away. The Theater Royal is a 5-minute walk, and the National Marine Aquarium is just 5 minutes’ drive.

New Continental Hotel; Sure Hotel Collection by Best Western is located in Plymouth.

This 109 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Security/Safety, Laundry, and several others. This is a 3 star rated property and has over 2660 reviews with the average score of 8 . Coming to Plymouth and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 109 Bedrooms Hotel if you want to learn more about this place in Plymouth. These details are authentic, as they are provided by our partner, booking.com.

This New Continental Hotel; Sure Hotel Collection by Best Western in Plymouth is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “New Continental Hotel; Sure Hotel Collection by Best Western”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pool

Wheelchair Accessible

Private Pool

Accessibility

Security/Safety

EV Charge Station

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Kids' meals

Wine/Champagne

Restaurant

Parking

Parking

Private Parking

Parking on site

Electric vehicle charging station

Activities

Indoor pool

Fitness

Indoor pool (year-round)

Steam room

Sauna

Fitness center

Locker rooms

General

Heating

Elevator

Family rooms

Smoke-free property

Facilities for disabled guests

Wifi in all areas

Non-smoking rooms

Guest Services

Meeting/Banquet facilities

Daily housekeeping

Room service

Baggage storage

Ironing service

24-hour front desk

Fax/Photocopying

Dry cleaning

Laundry

Internet

Internet

Wifi

Free Wifi

Security/Safety

Smoke alarms

CCTV in common areas

Key card access

CCTV outside property

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Guest accommodation sealed after cleaning

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Physical distancing in dining areas

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Physical distancing rules followed

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Spa

Heated pool

Shallow end

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Guests are required to show upon arrival the credit card used for the booking, your card will be pre-authorized upon check-in, please note that car parking is subject to availability and cannot be reserved, if you have reduced mobility please contact the reception team for more details on our entrance that provides easier access, if you are traveling from overseas you must present a passport upon check in, if you make a booking for the same day after 8pm, you must present photo id.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.12

Location:

8.82

Staff:

8.84

Facilities:

8.13

Comfort:

8.43

Cleanliness:

8.58

chane

Dec 23, 2025 08:00:00 AM

Review Score: 6

United Kingdom

Reviewer Type: Family With Children

Travel Purpose: business

Positive: Location was perfect for my job. The hotel was very clean too.

Negative: I found a staff member to be racist. As my daughter and I walked up to the bar, she took a look at us and then walked off and never returned. Went to check out the pool but there was an awful stench, so decided not to swim during our stay. Walls were also paper thin so we were able to hear the guests next door talking and their TV as if we were in the same room!

Summary: Mediocre at best. Ok for a short stay for work

See All Reviews

Room Arrangement

Room Info	Facilities
Family Room with Bathroom Room Type: Family Room Size: 36 m² 3 Twin bed(s) Bed 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathrobe Living Area Desk General Interconnecting room(s) available, Ironing facilities Media & Technology Cable channels Bedroom Childrens' cribs
Standard Twin Room Room Type: Double Room Size: 16 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathrobe Living Area Desk General Interconnecting room(s) available, Ironing facilities Media & Technology Cable channels Bedroom Childrens' cribs
Double Room with Four Poster Bed and Spa Bath Room Type: Double Room Size: 26 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathrobe Living Area Desk General Interconnecting room(s) available, Ironing facilities Media & Technology Cable channels Bedroom Childrens' cribs
Family Room with Double and Two Single Beds Room Type: Quad Room Size: 23 m² 2 Twin bed(s) Bed 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathrobe Living Area Desk General Interconnecting room(s) available, Ironing facilities Media & Technology Cable channels Bedroom Childrens' cribs
Standard Double Room Room Type: Double Room Size: 22 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathrobe Living Area Desk General Interconnecting room(s) available, Ironing facilities Media & Technology Cable channels Bedroom Childrens' cribs
Superior Double or Twin Room Room Type: Double Room Size: 22 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathrobe Living Area Desk General Interconnecting room(s) available, Ironing facilities Media & Technology Cable channels Bedroom Childrens' cribs
Standard Single Room Room Type: Single Room Size: 14 m² 1 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathrobe Living Area Desk General Interconnecting room(s) available, Ironing facilities Media & Technology Cable channels
Family Room with Double and Single Beds Room Type: Triple Room Size: 22 m² 1 Twin bed(s) Bed 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathrobe Living Area Desk General Interconnecting room(s) available, Ironing facilities Media & Technology Cable channels Bedroom Childrens' cribs
Family Room Room Type: Family Room Size: 27 m² 2 Twin bed(s) Bed 1 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathrobe Living Area Desk General Interconnecting room(s) available, Ironing facilities Media & Technology Cable channels Bedroom Childrens' cribs
Small Double Room - Non-Smoking Room Type: Double Room Size: 14 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathrobe Living Area Desk General Interconnecting room(s) available, Ironing facilities Media & Technology Cable channels Bedroom Childrens' cribs
Small Single Room Room Type: Single Room Size: 12 m² 1 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathrobe Living Area Desk General Interconnecting room(s) available, Ironing facilities Media & Technology Cable channels
Small Twin Room Room Type: Double Room Size: 14 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Bathrobe Living Area Desk General Interconnecting room(s) available, Ironing facilities Media & Technology Cable channels Bedroom Childrens' cribs

FAQ's

Is this Plymouth hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Plymouth hotel?

Check-in time for Plymouth hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Plymouth hotel have a swimming pool?

Yes, this Plymouth hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Plymouth hotel?

Best-rates for the Plymouth hotel starts from $114 per night with includes Internet, Private Pool, Guest Services, Entertainment, Child Friendly, Pool, Security/Safety, Laundry, Accessibility, Wellness Facilities, Bar, Parking, Wheelchair Accessible, EV Charge Station, Business Services, Fireplace/Heating, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Plymouth hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Plymouth hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Plymouth hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Plymouth hotel?

Based on the information reported by the owner or manager, the Plymouth hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Plymouth hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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