Is this Woodbank hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Woodbank hotel have a swimming pool?

Yes, this Woodbank hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Woodbank hotel?

Best-rates for the Woodbank hotel starts from $117 per night with includes Breakfast, Child Friendly, Pool, Fireplace/Heating, Bar, Parking, Toiletries, Kitchen, Spa, Restaurant, Guest Services, Internet, Balcony/Terrace, Security/Safety, Wellness Facilities, Laundry, TV, Business Services, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Woodbank hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Woodbank hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Woodbank hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Woodbank hotel?

Based on the information reported by the owner or manager, the Woodbank hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Woodbank hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Macdonald Craxton Wood Hotel & Spa, Chester | Hotel in Ellesmere Port

| 7.8 (939 Reviews) | 1 Bathroom

Woodbank Hotel | Macdonald Craxton Wood Hotel & Spa, Chester

Hotel in Woodbank, Ellesmere Port

Hotel in Ellesmere Port with a full-service spa and a health club
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Macdonald Craxton Wood Hotel & Spa, Chester offers 72 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ellesmere Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower/tub combination

Private bathroom

Free toiletries

Towels

Bedroom

Blackout drapes/curtains

Premium bedding

Bed sheets

Hypo-allergenic bedding

Down comforter

Heating

Desk

Phone

Iron/ironing board

Connecting rooms available

Breakfast

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

Full breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 24 per person

Room service available

1 bar

Coffee/tea maker

Parking

Electric car charging station on site

Free self parking on site

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Upper floors accessible by stairs only

Activities

Full-service spa

Fitness classes

Mini golf

Fitness center

Sauna

Bike parking

Yoga classes

Indoor pool

Steam room

Pilates classes

Entertainment

Digital channels

Flat-screen TV

General

Conference space

Meeting rooms

Business center

Banquet hall

English

Hungarian

Spanish

Polish

Smoke-free property

TV in lobby

Guest Services

Mini golf

Snack bar/deli

Indoor pool

Laundry facilities

Dry cleaning service

Tour/ticket assistance

24-hour front desk

Daily housekeeping

Luggage storage

Laundry facilities

Wedding services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Terrace

Spa

Sauna

Massage/treatment rooms

Body wraps

Couples treatment room(s)

Body treatments

6 treatment rooms

Manicures and pedicures

Spa open daily

Facials

Body scrubs

Aromatherapy

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately gbp 24 per person pet fee: gbp 15 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of gbp 15 per pet, per day pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Children are allowed in the pool 9-11 am and 3-6 pm. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted

Reviews

Ian

Feb 2, 2026 02:34:55 AM

Review Score: 4

Summary: Il start by saying if this hotel was minimum £50 cheaper it would have gotten 3 possibly even 4 stars. But very dated, rooms clearly cleaned but just very scruffy. Paint chipped holes in wall and carpets stained and shower leaked. Pool needs a lot of tlc. Booking states you have full access to facilities but you don't as you cannot access the main area with the good steam rooms and sauna etc. For the meal, again if it was significantly cheaper I'd say it was good, but for £130 for the two of us the standard of the food was really really below oar when you compare where else you could spend that kind of money and probably should. Staff were nice, but I definitely would not be returning unless they look at their prices. If I were you and thinking of booking I'd be looking elsewhere where even a travel lodge or premier inn for the much cheaper prices or if wanting to spend over £150 a night there are much much much better hotels out there at that price.

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Room Arrangement

Room Info	Facilities
Standard Room, 1 Double Bed (Standard Double Family 3) Room Size: 195 square feet m² 1 Double Bed	General Ping - 5, Square meters - 18, Square feet - 195, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Twin Bed (Standard Single) Room Size: 195 square feet m² 1 Twin Bed	General Ping - 5, Square meters - 18, Square feet - 195, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (Super Deluxe King) Room Size: 195 square feet m² 1 King Bed	General Ping - 5, Square meters - 18, Square feet - 195, Bed count minimum 1, Bed count maximum 1
Superior Suite, 1 Double Bed (Super Deluxe Suite) Room Size: 195 square feet m² 1 Double Bed	General Ping - 5, Square meters - 18, Square feet - 195, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 Double Bed (Super Deluxe Double) Room Size: 195 square feet m² 1 Double Bed	General Ping - 5, Square meters - 18, Square feet - 195, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed (Standard King) Room Size: 195 square feet m² 1 King Bed	General Ping - 5, Square meters - 18, Square feet - 195, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Double Bed (Standard Double) Room Size: 195 square feet m² 1 Double Bed	General Ping - 5, Square meters - 18, Square feet - 195, Bed count minimum 1, Bed count maximum 1
Room, 2 Twin Beds, Accessible (Accessible Twin) Room Size: 195 square feet m² 2 Twin Beds	General Ping - 5, Square meters - 18, Square feet - 195, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 Double Bed (Deluxe King) Room Size: 195 square feet m² 1 Double Bed	General Ping - 5, Square meters - 18, Square feet - 195, Bed count minimum 1, Bed count maximum 1