JW Marriott Hotel Nairobi | Hotel in Nairobi

| 9.8 (132 Reviews) |  1 Bathroom
Westlands Hotel | JW Marriott Hotel Nairobi

Hotel in Westlands, Nairobi

This smoke-free hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available on request.
JW Marriott Hotel Nairobi offers 366 air-conditioned accommodations with minibars and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Soap
  • Private bathroom
  • Shampoo
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper
Bedroom
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Memory foam mattress
  • Hypo-allergenic bedding
  • Premium bedding
  • Bed sheets
  • Pillow menu
  • Air conditioning
  • Down comforter
  • Connecting rooms available
  • Laptop-friendly workspace
  • LED light bulbs
  • Turndown service
  • Mobile key entry
  • Restaurant dining guide
  • Desk chair
  • Slippers
  • Electrical adapters/chargers
  • Desk
  • Window screens
  • Phone
Breakfast
  • 24-hour room service
  • 2 bars/lounges and 1 poolside bar
  • 4 restaurants and 1 coffee shop/cafe
  • Minibar
  • Champagne service
  • Free bottled water
Parking
  • Wheelchair-accessible parking and van parking available
  • Free valet parking on site
  • Free self parking on site
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Braille signage
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Elevator
  • Wheelchair-accessible path of travel
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Hardwood flooring in room
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Elevator door width (inches): 50
  • Wheelchair-accessible fitness center
  • Area rugs in room
Activities
  • Zoo
  • Health/beauty spa
  • Wildlife and game viewing
  • Safari
  • Wildlife and game drive
  • Casino
  • 24-hour fitness center
  • Steam room
  • Lifeguards on site
  • Outdoor pool
  • Shopping mall
  • Full-service spa
  • Sauna
  • Shopping
  • Art gallery
General
  • Meeting rooms - 10
  • Conference center (18299 square feet of space)
  • Front-desk safe
  • Ballroom
  • Grocery/convenience store
  • Gift shop/newsstand
  • Water dispenser
  • ATM/banking services
  • Elevator
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Swahili
  • French
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Couples dining
  • Romance packages available
  • Vegetarian dining options
  • Vegan dining options
  • Smoke-free property
  • Telescope
Guest Services
  • Free cribs/infant beds
  • Laundry facilities
  • Grocery/convenience store
  • Outdoor pool
  • Children's games
  • Wedding services
  • Luggage storage
  • Laundry facilities
  • Turndown service
  • Dry cleaning service
  • Housekeeping (on request)
  • Tour/ticket assistance
  • Multilingual staff
  • Hair salon
  • Porter/bellhop
  • Concierge services
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Outdoor furniture
  • Rooftop terrace
  • Lifeguards on site
  • Nature reserve
  • Pool sun loungers
  • Pool umbrellas
Spa
  • Facials
  • Detox wraps
  • Body scrubs
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Steam room
  • Sauna
  • Spa open daily
  • 8 treatment rooms
  • Body treatments
  • Body wraps
  • Aromatherapy
  • Hydrotherapy
  • Massage - deep-tissue
  • Couples treatment room(s)

Policies

Check-in
Check-in time starts at 3:00 pm express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. free cribs (infant beds)!
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: m-pesa safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash

Reviews

Munnawar
Aug 2, 2026 04:32:36 PM
Review Score:   10
Summary: Very goddððdddddddddfffffff
See All Reviews

Room Arrangement

Room Info Facilities
Club Room, 1 King Bed, City View
Room Size: 560 square feet m2
1 King Bed
Club Room, 1 King Bed, City View

General

Premium TV channels, Number of bedrooms - 1, Square feet - 560, Coffee/tea maker, Satellite TV service, Square meters - 52, Separate bathtub and shower, No rollaway/extra beds, Ping - 16, Smart TV, Iron/ironing board, Rainfall showerhead, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Junior Suite, 1 Bedroom, Smoking, City View
Room Size: 743 square feet m2
1 King Bed
Junior Suite, 1 Bedroom, Smoking, City View

General

Premium TV channels, Square feet - 743, Number of bedrooms - 1, Coffee/tea maker, Square meters - 69, Satellite TV service, Ping - 21, Separate bathtub and shower, No rollaway/extra beds, Smart TV, Iron/ironing board, Rainfall showerhead, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Standard Room
Room Size: 409 square feet m2
1 King Bed
1 Queen Bed
Standard Room

General

Premium TV channels, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Shower only, Square meters - 38, Satellite TV service, Flat-panel TV, No rollaway/extra beds, Square feet - 409, Iron/ironing board, Rainfall showerhead, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Standard Room
Room Size: 409 square feet m2
1 Queen Bed
2 Double Beds
Standard Room

General

Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Shower only, Square meters - 38, Satellite TV service, No rollaway/extra beds, Smart TV, Square feet - 409, Iron/ironing board, Rainfall showerhead, Bed count minimum 1, In-room safe, City view, Bed count maximum 2
Executive Suite, 1 Bedroom, City View
Room Size: 1087 square feet m2
1 King Bed
Executive Suite, 1 Bedroom, City View

General

Premium TV channels, Dining table, Number of bedrooms - 1, Coffee/tea maker, Satellite TV service, Ping - 31, Square feet - 1087, Separate bathtub and shower, No rollaway/extra beds, Smart TV, Separate sitting area, Iron/ironing board, Rainfall showerhead, Square meters - 101, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Club Room, 2 Double Beds, City View
Room Size: 409 square feet m2
2 Double Beds
Club Room, 2 Double Beds, City View

General

Premium TV channels, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Square meters - 38, Bathtub or shower, Satellite TV service, Flat-panel TV, No rollaway/extra beds, Square feet - 409, Iron/ironing board, Rainfall showerhead, In-room safe, Bed count minimum 2, City view, Bed count maximum 2
Apartment, 3 Bedrooms, City View
Room Size: 2110 square feet m2
3 Double Beds
Apartment, 3 Bedrooms, City View

General

Square meters - 196, Dining table, Kitchenette, Number of bedrooms - 1, Coffee/tea maker, Microwave, Stovetop, Satellite TV service, Extra bed count 1, Square feet - 2110, Cookware, dishware, and utensils, Rollaway/extra beds (free), Separate bathtub and shower, Ping - 59, Smart TV, Separate sitting area, Iron/ironing board, Rainfall showerhead, Refrigerator, Bed count maximum 3, In-room safe, City view, Bed count minimum 3
Apartment, 2 Bedrooms
Room Size: 1216 square feet m2
1 King Bed
Apartment, 2 Bedrooms

General

Premium TV channels, Dining table, Kitchenette, Number of bedrooms - 1, Coffee/tea maker, Microwave, Ping - 34, Stovetop, Satellite TV service, Extra bed count 1, Flat-panel TV, Cookware, dishware, and utensils, Rollaway/extra beds (free), Separate bathtub and shower, Square feet - 1216, Separate sitting area, Iron/ironing board, Square meters - 113, Rainfall showerhead, Refrigerator, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Apartment, 1 Bedroom, City View
Room Size: 829 square feet m2
1 King Bed
Apartment, 1 Bedroom, City View

General

Dining table, Kitchenette, Number of bedrooms - 1, Coffee/tea maker, Microwave, Ping - 23, Stovetop, Satellite TV service, Extra bed count 1, Square meters - 77, Cookware, dishware, and utensils, Rollaway/extra beds (free), Separate bathtub and shower, Smart TV, Square feet - 829, Separate sitting area, Iron/ironing board, Rainfall showerhead, Refrigerator, Bed count minimum 1, In-room safe, Bed count maximum 1, City view

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this JW Marriott Hotel Nairobi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the JW Marriott Hotel Nairobi starts from $288 per night with includes Parking, Pool, Wheelchair Accessible, Sports/Activities, Spa, Toiletries, Entertainment, Laundry, Air Conditioner, Accessibility, Bar, Child Friendly, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Guest Services, Balcony/Terrace, Restaurant, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Nairobi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the JW Marriott Hotel Nairobi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.