Hotel with a 24-hour front desk, near Buckingham Palace WiFi in public areas, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Other amenities include express check-in, express check-out, and tour/ticket assistance. Carlton Hotel offers 20 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. In-room wireless Internet access is available for a surcharge.
Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
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Amenities
TV
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Guest Services
Child Friendly
Kitchen
Policies
Check-in
Check-in start time: 2:00 pm; check-in end time: 4:00 am early check-in fee: gbp 20.00 early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am express check-out available
Child Policy
Children are welcome. kids stay free! children 10 years old and younger stay free when using existing bedding. cribs (infant beds) are not available.
Payment Policy
Fee for in-room wireless internet: gbp 5 per stay (rates may vary) fee for wireless internet in public areas: gbp 5.00 per stay (rates may vary) early check-in fee: gbp 20.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Lisa
Oct 20, 2025 10:02:50 PM
Review Score:
10
Summary: Location very good for all transport
Staff were very friendly and helpful
I would stay there again
See All Reviews
Reviews
Lisa
Oct 20, 2025 10:02:50 PM
Review Score:
10
Summary: Location very good for all transport
Staff were very friendly and helpful
I would stay there again
Terry
Sep 18, 2025 12:45:53 PM
Review Score:
8
Summary: It was definitely a basic hotel, however it was clean and comfortable. The shower was beyond tiny but did provide hot water! It’s great location.
Paul
Sep 4, 2025 07:15:49 PM
Review Score:
10
Summary: Excellent hotel at a very good price.
Adam
Sep 3, 2025 08:54:53 PM
Review Score:
6
Summary: Large room, small bathroom, dust on top of and behind cabinets, cobwebs in the corners, panel loose hiding the bathroom pipe work, hole in wall under dressing table, some marks on the bedding, noise coming from room above squeaking floor boards and not very noise absorbing, area located in was brilliant for getting to the underground and sights
carol
Aug 25, 2025 11:11:59 PM
Review Score:
6
Summary: Ok for a short stay but hotel is very tired and things need replacing and painting. No mattress protector on the bed, no hand towel, no shower mat. Funny smell in the bathroom probably the drains. Location great, ten min walk from Victoria.
Amanda
Aug 2, 2025 06:58:54 PM
Review Score:
6
Summary: It’s very small. No snacks available.
Emma
Jul 29, 2025 02:54:54 AM
Review Score:
8
Summary: Budget and basic hotel but perfect for an overnight stay in London at a cheaper cost. Clean and comfortable room, plenty of space. Great location for victoria coach station and underground.
Cheryl
Jul 24, 2025 01:47:59 AM
Review Score:
6
Summary: The Carlton is a bare bones hotel, meaning no frills. It provides a fan, electric tea kettle, TV. Internet is an extra charge. There is no refrigerator or microwave. There were too many beds in the room, leaving very little space to move around. It was clean. The bathroom was a wet bath where everything gets wet when showering.
Chelsea Uzoma
Jul 19, 2025 02:02:26 AM
Review Score:
6
Summary: This hotel is not for comfort, if you are just looking for somewhere for the night that offers you closeness to Victoria station for the night, then it's fine but for long term, it doesn't work.
They charge so much to give you so little. Outdated deco, television so tiny and old you can barely see a thing. Not family friendly at all. You have to pay to use the internet after paying more than £100 pr night.
Craig
Jul 11, 2025 08:54:32 PM
Review Score:
6
Summary: Good location, in the heart of London. Local amenities and transport are excellent.
Hotel itself is not well maintained. Broken light, leaky shower, damaged walls and doors.
£100/night room was absolutely tiny. I could reach either side with a single step forward.
Bathroom was... functionally okay, but again very cramped. Toilet is basically in the shower.
No AC so very hot in summer.
No window lock, despite being 2nd floor, I'd expect one in central London.
Staff were nice enough, a little ignorant and head down in their phones but polite when needed.