Best Western Palace Hotel & Casino | Hotel in Douglas

| 7.5 (1822 Reviews) |  5 Bathrooms  10 Guests
Douglas Hotel | Best Western Palace Hotel & Casino

Hotel in Douglas

With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just yards from the beach. The hotel features a panoramic sea view restaurant and a health club with an indoor pool. The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea views. Free WiFi is also available throughout the complex. The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery. The Palace Health Club has panoramic sea views, and features an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals. There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.

Best Western Palace Hotel & Casino is located in Douglas.

This 133 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Breakfast, Private Pool, and several others. This is a 4 star rated property and has over 1822 reviews with the average score of 7.5 . Coming to Douglas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 133 Bedrooms Hotel if you want to learn more about this place in Douglas. These details are authentic, as they are provided by our partner, booking.com.

This Best Western Palace Hotel & Casino in Douglas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Best Western Palace Hotel & Casino”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pool
Designated Smoking Area
View
Private Pool
Ocean View
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Breakfast in the room
  • Wine/Champagne
  • Kids' meals
  • Snack bar
  • Fruit
  • Bar
Parking
  • Private Parking
  • Parking
  • Accessible parking
  • Parking on site
Activities
  • Fitness classes
  • Locker rooms
  • Steam room
  • Karaoke
  • Golf course (within 2 miles)
  • Bingo
  • Fitness center
  • Movie nights
  • Sauna
  • Fitness
  • Personal trainer
  • Indoor pool
  • Spa facilities
  • Bike tours
  • Indoor pool (year-round)
  • Beachfront
  • Hot tub/Jacuzzi
  • Casino
  • Spa
  • Beach
  • Tour or class about local culture
  • Walking tours
General
  • Non-smoking rooms
  • Designated smoking area
  • Safe
  • Heating
  • Family rooms
  • Smoke-free property
  • Elevator
Guest Services
  • Ironing service
  • Private check-in/out
  • Laundry
  • Daily housekeeping
  • Express check-in/out
  • 24-hour front desk
  • Fax/Photocopying
  • ATM on site
  • Room service
  • Packed lunches
  • Baggage storage
  • Business center
  • Meeting/Banquet facilities
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Smoke alarms
  • Key card access
  • 24-hour security
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Shallow end
  • Pool with view
  • Heated pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please note the property will contact guests when a booking is subject to the group policies.

Reviews

Value for money:
7.47
Location:
8.66
Staff:
8.52
Facilities:
7.61
Comfort:
7.81
Cleanliness:
7.84
Success Sphere
Feb 24, 2026 08:00:00 AM
Review Score:   5
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: safe and reilable
Negative: The hotel is old and tired sadly they need to give it a make over but for what is was it was ok, safe clean and comfy heating needs looking at I would come back
Summary: It was safe and value for money
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Sea View
Room Type: Double
Room Size: 15 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathtub, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Carpeted, Safe, Trash cans, Heating, Iron, Ironing facilities

Media & Technology

Flat-screen TV, Radio, Telephone, TV

Services

Wake-up service/Alarm clock

Living Area

Desk

View

View, Sea view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Room amenities

Socket near the bed
Deluxe Double Room with Sea View
Room Type: Double
Room Size: 16 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathtub, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Carpeted, Safe, Trash cans, Heating, Interconnecting room(s) available, Iron, Ironing facilities

Media & Technology

Flat-screen TV, Radio, Telephone, TV

Services

Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

View

View, Sea view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Room amenities

Sofa bed, Socket near the bed
Double Room
Room Type: Double
Room Size: 15 m2
1 Full bed(s) Bed
Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathtub, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Carpeted, Safe, Trash cans, Heating, Iron, Ironing facilities

Media & Technology

Flat-screen TV, Radio, Telephone, TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet

Kitchen

Electric kettle

Room amenities

Socket near the bed
Twin Room
Room Type: Twin
Room Size: 15 m2
2 Twin bed(s) Bed
Twin Room

Food & Drink

Tea/Coffee maker

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathtub, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Carpeted, Safe, Trash cans, Heating, Iron, Ironing facilities

Media & Technology

Flat-screen TV, Radio, Telephone, TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet

Kitchen

Electric kettle

Room amenities

Socket near the bed
Twin Room with Sea View
Room Type: Twin
Room Size: 15 m2
2 Twin bed(s) Bed

Bathroom

Toilet, Private bathroom, Bathtub or shower, Bathtub, Shampoo, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Free toiletries

General

Carpeted, Safe, Trash cans, Heating, Iron, Ironing facilities

Media & Technology

Flat-screen TV, Radio, Telephone, TV

Outdoors

Balcony

Living Area

Desk

View

View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Room amenities

Socket near the bed

FAQ's

Is this Douglas hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Douglas hotel?

Check-in time for Douglas hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Douglas hotel have a swimming pool?

Yes, this Douglas hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Douglas hotel?

Best-rates for the Douglas hotel starts from $225 per night with includes Parking, Ocean View, Security/Safety, Wellness Facilities, Entertainment, Private Pool, Business Services, Spa, Fireplace/Heating, Breakfast, Accessibility, Bar, Guest Services, Hot Tub, Pool, Designated Smoking Area, View, Oceanfront, Sports/Activities, Restaurant, Child Friendly, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Douglas hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Douglas hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Douglas hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Douglas hotel?

Based on the information reported by the owner or manager, the Douglas hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Douglas hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD225
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